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LAST UPDATED JANUARY 1, 2026

POLICY
PRIVACY

folixio respects your privacy.

01 — WHAT WE COLLECT

Data you give us

When registering and using folixio, we collect only what is necessary for the service to operate.

Data typeWhat exactlyFor what
AccountEmail, name, avatarAuthorization and personalization
Operating dataProjects, tasks, invoices, trackingProduct functionality
PaymentEmail for receipt, subscription statusProcessing via Stripe/Paddle
TechnicalIP, browser, timezone, logsSafety and Diagnostics
VaultEncrypted blobsWe don't read them - see section 06

WE DO NOT COLLECT

Card numbers, CVV and full payment data are processed directly by payment systems.

02 — HOW WE USE

Purposes of data processing

Your data is used solely to operate the product and improve your experience.

  • Providing and improving folixio functionality
  • Transactional emails - registration confirmation, password reset, payment receipts
  • Weekly statistics - only if you have enabled them in your account settings
  • Diagnose errors through Sentry and ensure service security
  • Responses to support requests
  • Compliance with applicable laws

MARKETING LETTERS

We do not send spam.

03 - DATA STORAGE

Where and for how long is the data stored?

The data is stored on servers located in the European Union.

We store the data as long as your account is active.

REGION

EU Frankfurt

ENCRYPTION

TLS 1.3

AFTER REMOVAL

30 days

04 — TRANSFER TO THIRD PARTIES

Who else can see your data?

We do not sell or share your data with advertisers or data brokers.

ServicePurposeTransmitted data
Stripe / PaddlePayment ProcessingEmail, amount, payment status
HeleketCrypto paymentsEmail, amount in cryptocurrency
SentryError monitoringTechnical data, error stack
PostmarkTransactional emailsEmail address, contents of the letter
HetznerCloud hostingAll data (at-rest encrypted)

All services comply with GDPR requirements.

05 - COOKIES

How we use cookies

We use a minimal set of cookies.

CategoryExamplesShelf lifeAgreement
RequiredSession, CSRF token, authorizationUntil closing / 30 daysNot required
FunctionalLanguage, theme, UI settings1 yearOptional
AnalyticsAnonymous usage statistics90 daysOptional
MarketingNot used by defaultRequired

You can manage cookies through the consent panel in the bottom left corner of the page or through your browser settings at any time.

06 - VAULT AND ENCRYPTION

We can't read your Vault

The Vault module uses end-to-end encryption on the client side.

HOW DOES THIS WORK

  • The master password never leaves your browser and is never sent to the server
  • Data is encrypted using the AES-256-GCM algorithm with a key derived via Argon2id
  • Only encrypted blobs are stored on the server - we physically cannot read them
  • Password verification occurs on the client side without transmitting the password

⚠ IMPORTANT

Save your master password in a safe place.

07 - YOUR RIGHTS

What you can do with your data

Under the GDPR you have the following rights in relation to your personal data

👁Access

Get a complete copy of your data at any time

✏️Correction

Update inaccurate or outdated data

🗑Removal

Delete account and all associated data

📦Transfer

Export all data in machine-readable JSON format

🚫Objection

Opt out of certain types of data processing

Limitation

Suspend processing during review period

Most rights are implemented in the account settings. help@folixio.com. We will respond within 30 days.

08 - CHILDREN

The service is not intended for children

folixio is intended for users over 16 years of age.

09 - POLICY CHANGES

How we notify you of changes

If there are significant policy changes, we will notify you by email at least 14 days before the changes take effect.

The date of last update is always indicated at the beginning of the document.

VERSION HISTORY

v1.0.0 - First version

Initial release of privacy policy

01.01.2026

10 — CONTACTS

If you have any questions, write

For all questions related to confidentiality and processing of personal data, contact us in a convenient way

EMAIL

help@folixio.com

Reply within 48 hours

SUPPORT

folixio.com/contact

Application form

For urgent security issues and data leaks, we will respond within 24 hours.

Privacy Policy - Folixio